ban77's Terms and Conditions

1 General Provisions

These Terms and Conditions apply to all services, games, betting, financial transactions, and promotional offers on the ban77 platform. In this document, "site", "platform", or "we" refers to ban77. "User", "you", or "member" refers to any person who has agreed to these terms.

ban77 is an online betting and casino platform built specifically for the Bangladesh market. We are committed to providing a safe, fair, and responsible gaming environment. These terms are written in Bengali, and the Bengali version shall be considered the final and authoritative version.

1.1 Right to Amend Terms

ban77 reserves the right to change, add to, or remove any part of these terms at any time without prior notice. Updated terms take effect as soon as they are published on the platform. It is members' responsibility to visit this page regularly and stay informed of the latest terms.

2 Account Registration and Eligibility

2.1 Age Requirement

To open an account and use any service on ban77, a user must be at least 21 years of age. Use of the platform by minors is strictly prohibited. ban77 may request identification or documents at any time to verify age.

2.2 Single Account Policy

Each person may operate only one account. If the same person or household operates multiple accounts, this will be considered a violation of platform policy. In such cases, ban77 reserves the right to suspend or close all accounts and seize any associated funds.

2.3 Accuracy of Information

All information provided at registration must be accurate, complete, and up to date. Providing false or misleading information may result in account closure. If any details change, please notify the support team immediately.

2.4 Account Security

It is your responsibility to keep your username and password strictly confidential. ban77 is not responsible if someone accesses your account without your permission. Contact support immediately if you become aware of any unauthorised access.

3 Financial Transactions — Deposits and Withdrawals

3.1 Deposit Rules

The following payment methods are accepted for depositing funds on ban77:

• bKash — Bangladesh's most widely used mobile banking
• Nagad — digital financial service of the postal department
• Rocket — mobile service of Dutch-Bangla Bank
• Upay — digital payment system of Uttara Bank
• Bank Transfer — major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank

The minimum deposit amount for each method is ৳100. Deposited funds are generally processed quickly.

3.2 Withdrawal Rules

Important guidelines regarding withdrawals:

• Minimum withdrawal amount is ৳800
• Withdrawals must be made using the same payment method used for the deposit
• Withdrawal requests generally take 30 minutes to 3 hours to process
• Withdrawals may be held if bonus wagering requirements have not been met
• Large withdrawals may require additional verification if identity verification has not been completed

3.3 Third-Party Transactions Prohibited

Depositing or withdrawing using a payment account registered in someone else's name is strictly prohibited. This will be treated as suspicious activity and may trigger an account investigation.

4 Bonuses and Promotional Offers

4.1 Welcome Bonus

ban77 offers new members a 200% bonus on their first deposit, up to a maximum of ৳20,000. For example, if you deposit ৳1,000 you will receive a ৳2,000 bonus and your total balance will be ৳3,000. If you deposit ৳22,000, you will receive the maximum bonus of ৳20,000 and your total balance will be ৳42,000.

4.2 Wagering Requirements

To withdraw bonus funds, you must wager 10 times the bonus amount. Wagering is calculated on the bonus amount only, not the combined total of the deposit and bonus. Example: ৳2,000 bonus × 10 = ৳20,000 in wagers must be placed before the bonus funds can be withdrawn.

4.3 Other Bonus Terms

• Each bonus offer has its own validity period and conditions
• Account verification must be completed before bonus benefits can be claimed
• Misuse of bonuses across multiple accounts may result in all bonuses being cancelled
• ban77 reserves the right to modify or cancel any bonus programme at any time

5 VIP Programme and Cashback

ban77's VIP programme has four tiers. Weekly cashback is awarded at each tier:

• Bronze: up to 0.2% cashback per week
• Silver: up to 0.5% cashback per week
• Gold: up to 0.8% cashback per week
• Platinum: up to 1.0% cashback per week

Members advance to higher VIP tiers through active play. VIP benefits apply only to active and regular members. ban77 reserves the right to modify VIP programme terms at any time.

6 Betting and Gaming Rules

6.1 Fair Play Policy

All games on the ban77 platform are run using Random Number Generator (RNG) technology, which ensures unbiased outcomes. Fair play is a core principle of ours.

6.2 Prohibited Activities

The following activities are strictly prohibited and will result in account suspension or closure if detected:

• Placing bets using software bots or automated processes
• Intentionally exploiting any system error or vulnerability
• Claiming bonus benefits through multiple accounts
• Money laundering or any illegal financial activity
• Colluding with other users to influence game outcomes

6.3 Erroneous Transactions

If an incorrect payout occurs due to a technical error, ban77 reserves the right to adjust that amount in a subsequent transaction. Whether the error was apparent to the user will be taken into consideration.

7 Privacy and Data Protection

ban77 stores users' personal information with the highest level of security. All transactions and communications are secured using SSL encryption technology. We never sell your personal information to third parties.

For full details on how data is collected, stored, and used, please read our Privacy Policy page. Our Privacy Policy is an integral part of these Terms and Conditions.

8 Account Suspension and Closure

8.1 ban77's Rights

ban77 may temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any clause in these Terms and Conditions
• Providing false or misleading information
• Fraudulent or suspicious financial activity
• Attempts to disrupt the normal operation of the platform
• If the user is found to be a minor

8.2 Closure at User's Request

If you wish to close your account yourself, please contact the support team. Withdraw all valid funds before closing your account. Any unearned bonuses remaining in a closed account will be forfeited.

9 Responsible Gaming and Self-Control

ban77 firmly believes in responsible gaming. We encourage users to set their own limits. This platform is for entertainment purposes only — it should not be used as a means to resolve financial problems.

• You can set deposit limits
• You can temporarily suspend your own account if needed
• You can request self-exclusion at any time

To learn more about responsible gaming, read our Responsible Gaming page. For help with any of these features, contact us via 24/7 live chat or at [email protected].

10 Limitation of Liability

ban77 is committed to providing as reliable a service as possible. However, our liability is limited in the following areas:

• Losses caused by internet connectivity issues or third-party technical failures
• Disruptions during unexpected server downtime or system maintenance
• Losses arising from the user's own negligence or unauthorised third-party access
• Service changes resulting from legal changes in the user's country

The platform is provided on an "as is" basis. In no case shall ban77's maximum liability for any specific loss exceed the value of the transaction in question.

11 Copyright and Intellectual Property

All content on the ban77 platform — logos, designs, text, software, graphics, and other materials — is protected under the intellectual property rights of ban77 or its licensors. Copying, distributing, or using any content without written permission from ban77 is prohibited.

Content from third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, NetEnt, and others is governed by their own intellectual property rights.

12 Contact and Dispute Resolution

If you have any questions, comments, or complaints, please contact the ban77 support team. We aim to resolve all complaints as quickly as possible.

• Live Chat: available 24/7 — log in to the site and start a chat from any page
• Email: [email protected] — support is provided in both Bengali and English

Any dispute will first be addressed through discussion. After a complaint is submitted, our team will respond as promptly as possible.

13 Miscellaneous Provisions

13.1 Entire Agreement

These Terms and Conditions, the Privacy Policy, and the terms of any special offers together form the entire agreement between you and ban77. Any prior verbal or written discussions or understandings are superseded by this document.

13.2 Severability

If any clause of these terms is found to be unenforceable, the remaining clauses will continue in full force and effect.

13.3 Interpretation in Bengali

In the event of any ambiguity in these terms, the Bengali-language interpretation shall be considered final. In any dispute, the Bengali text of this document shall be treated as authoritative.

13.4 No Waiver Policy

If ban77 does not take action on a particular violation, that does not mean ban77 has committed to not taking action on the same type of violation in the future. ban77 reserves the right to enforce the full terms and conditions at any time.